Premiere Rush Crashing

[BenQuested]

Hi All, asking a question for a friend who is working on videos for her company using Premiere Rush.

After about 5 minutes of Editing, her display will go black for a second, before returning, and the preview window stays white. You are unable to do anything else in Premiere Rush, apart from Restarting the computer.

I have attached a Crash Report Dump, if anyone has ANY idea as to what this could be it would be a huge help. 

Crash Report: https://drive.google.com/file/d/11gyBk1HUywuh95Rde2SSZH3XwqRa92fS/view?usp=sharing

Cheers!

[Kartika Rawat]

Hi there!

Sorry for the crash. We can get this checked. 

• What are your system specs (OS, CPU, RAM, GPU)?
• Are there any error codes or messages when it crashes?
• What's the source of the media files?

Let us know.

Thanks,

Kartika