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Premiere Rush has become buggy requiring codecs.

New Here ,
Aug 11, 2024 Aug 11, 2024

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The app then asks me to upgrade to a paid account. My account is already paid so as long as I am logged in it should not ask. 

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correct answers 1 Pinned Reply

Adobe Employee , Aug 12, 2024 Aug 12, 2024

Hi @Bruce32634532dote,

Sorry about that. Can the team have more info about your system and media? Some Rush editors on PC are seeing this. Is that the platform you are using? What is the source media? Hope to help.

 

Thanks,
Kevin

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Adobe Employee ,
Aug 12, 2024 Aug 12, 2024

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Hi @Bruce32634532dote,

Sorry about that. Can the team have more info about your system and media? Some Rush editors on PC are seeing this. Is that the platform you are using? What is the source media? Hope to help.

 

Thanks,
Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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