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Premiere Rush has stopped working on open

New Here ,
Jul 24, 2021 Jul 24, 2021

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When I try to open Premiere rush throught the creative cloud desktop it goes straight to a windows error of "premiere rush has stopped working" is there any settings I may need to change. I've checked my firewall and there is nothing preventing anything connecting to Adobe.

OS: Windows 10 Desktop

TOPICS
Crash , Desktop version , Error or problem

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New Here ,
Jul 24, 2021 Jul 24, 2021

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As an update, I can open it fine from launching the program from desktop/programs. This is a problem isolated to opening it via Creative Cloud

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New Here ,
Jul 25, 2021 Jul 25, 2021

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The same problem! 

Adobe Premiere Rush is not responding!

Sometimes it opens with 8-9 attempts, but it happens that I cannot open the program for 2 hours.

OS: Windows 10 Desktop

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Adobe Employee ,
Jul 26, 2021 Jul 26, 2021

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Can you try some of the options here to see if it helps

 

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

Let us know!

 

Peter  

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