Premiere Rush keeps crashing a few seconds into the project ipad pro 2020

Report · Feb 01, 2021

Without error message

1.5.48

Could have to do with project size, no problem with new 1 video projects

Plenty of space on ipad pro 2020

Report · Feb 03, 2021

Hi there!

Sorry about the crashing issue. We can get this checked.

Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
Do you have any effects or titles added to the project?
What type of media files are you editing?

Looking forward to your response.

Thanks,

Kartika

Report · Feb 04, 2021

Hi Kartika,

I already mentioned the version: 1.5.48
no
mostly 4k MOV data from DJI mavic pro 2 and gopro 7

Report · Feb 05, 2021

Thanks for writing back. To isolate the issue, can you test it with a lower resolution?

Let us know how it goes.

Kartika

Report · Feb 07, 2021

Hi! I cant switch all the 150+ Videos to a lower resolutions. Whats seems to provent rarely the crash is to open directly and quickly the media menue or zoom in. It seems to have something todo with the loading of the files. This works in 3 of 10 times so still a big issue

Report · Feb 12, 2021

I'm getting the same problem! It seems to be with DJI Videos. I've used 4k footage from the DJI MINI 2 and the Air 2 and both keep crashing! Even imovies works seemlessly! Crazy because I just signed up for annual membership now I can't use it!! This has been happening for months and still no resolution? ADOBE YOU NEED TO FIT THIS ISSUE ASAP.