• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Premiere Rush Keeps Crashing During Editing and Exporting

New Here ,
Dec 28, 2021 Dec 28, 2021

Copy link to clipboard

Copied

I would open up the app on my iPhone 12 Pro Max and app would crash if I tried to playback the project, edit the project or export the project. 

 

Sometimes upon opening the app, it would ask me for my subscription but I'm already subscribed.

TOPICS
Crash , Mobile version

Views

287

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Dec 30, 2021 Dec 30, 2021

Hi Evonie Prophete!

Sorry about the issue. Does it happen with a specific project? What type of effects do you have in your project?

 

Let us know.

Thanks,

Kartika

Votes

Translate

Translate
Adobe Employee ,
Dec 30, 2021 Dec 30, 2021

Copy link to clipboard

Copied

Hi Evonie Prophete!

Sorry about the issue. Does it happen with a specific project? What type of effects do you have in your project?

 

Let us know.

Thanks,

Kartika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 30, 2021 Dec 30, 2021

Copy link to clipboard

Copied

Yes, it's only this projects. I have a transition and I've sped up three clips but I've recently removed them and that hasn't changed the crashing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

I am also having the same issues others had 3 years ago. Rush on iOS 12 Pro Max keeps crashing when it reaches 20 or 40% in export. I've been at it for a few hours and keep having the same issue. Also happens when editing. I have 3 very short video clips and 2 images taken with the same iPhone. The length is only 51 seconds. The app is the latest version and so is my iOS. I've shut down and restarted my phone a few times. Also, I have quit the app and opened back up. And still keeps happening. 😞 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

Seems like everyone has asked the same thing and I don't see any replies on resolution. Has this not been addressed for several years? 😕

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

Hi @BHIVE STUDIO.,

I read about your experience in exporting from Rush in iOS. Try signing out of Creative Cloud, then signing back in. Try also to use fewer video effects and titles and see if that helps. If it is a 4K clip, try an HD one. Let us know how it goes. Sorry for the frustration.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2023 Nov 10, 2023

Copy link to clipboard

Copied

LATEST
Hello Kevin,
Thanks so much for the reply. I removed the transitions I was using (was just using the black one) however, it is still crashing. 😞


~B


-Bernice

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 21, 2023 Jan 21, 2023

Copy link to clipboard

Copied

Having the same crash for the whole day. I have attempted to make sure IPad is updated and so was Adobe and even tried a restart. Running out of ideas. Video will not play or allow edit. When I can I make a single change Adobe Rush crashes again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines