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Premiere Rush keeps Crashing during export, (also during editing) on Windows 11 laptop

New Here ,
Apr 20, 2024 Apr 20, 2024

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I´ve tried checking for answers in the community, but believe it´s best to add my crash log:

 

I have tried to build up the same project on my account on another device with 32 GB RAM, but I got the same result, including total system crash.

Can you PLEASE help? I need to export this project for my client.

 

--------------------

Time Awake Since Boot: 54766 seconds


Crashed thread: 143 [6588] THREAD_PRIORITY_NORMAL


Exception Code: EXCEPTION_ACCESS_VIOLATION
Exception Parameters: Access violation reading location 0x0000000000000000
Exception Message: 3221225477 The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.


Application Specific Information:
C:\WINDOWS\System32\DriverStore\FileRepository\u0398742.inf_amd64_e83a0c44dac6d043\B398493\amdocl64.dll

 

Thread 0: [13836] THREAD_PRIORITY_NORMAL
0 win32u 0x00007ffa9d601534 NtUserGetMessage + 20
1 USER32 0x00007ffa9fd25e8a GetMessageW + 42
2 RushFrontend 0x0000000001064ad9 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]
3 RushFrontend 0x0000000001062d48 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]
4 RushFrontend 0x0000000001064282 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]
5 RushFrontend 0x0000000000f93701 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]
6 RushFrontend 0x0000000001062698 ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]
7 RushFrontend 0x000000000106556a ? Unknown - (Symbols generated from a DLL export table) [ Error:487 Attempt to access invalid address. ]
8 RushFrontend 0x000000000106581f FE::Run + 559
9 Adobe Premiere Rush 0x0000000140001e5f ? Unknown - (No symbols are loaded) [ Error:487 Attempt to access invalid address. ]
10 Adobe Premiere Rush 0x0000000140002846 ? Unknown - (No symbols are loaded) [ Error:487 Attempt to access invalid address. ]
11 KERNEL32 0x00007ffa9f32257d BaseThreadInitThunk + 29
12 ntdll 0x00007ffaa01caa48 RtlUserThreadStart + 40


Thread 1: [7736] THREAD_PRIORITY_NORMAL
0 ntdll 0x00007ffaa020f484 ZwRemoveIoCompletion + 20
1 KERNELBASE 0x00007ffa9d723cb3 GetQueuedCompletionStatus + 83
2 ASLFoundation 0x0000000001bc3402 ASL::AsyncFileReader::Close + 146
3 ucrtbase 0x00007ffa9dad9333 recalloc + 163
4 KERNEL32 0x00007ffa9f32257d BaseThreadInitThunk + 29
5 ntdll 0x00007ffaa01caa48 RtlUserThreadStart + 40


Thread 2: [2220] THREAD_PRIORITY_NORMAL
0 ntdll 0x00007ffaa020f484 ZwRemoveIoCompletion + 20
1 KERNELBASE 0x00007ffa9d723cb3 GetQueuedCompletionStatus + 83
2 dvacore 0x0000000000b62fa4 dvacore::threads::CreateAsyncThreadedExecutor + 4868
3 dvacore 0x0000000000b60034 dvacore::threads::GetThreadName + 868
4 dvacore 0x0000000000b60454 dvacore::threads::GetThreadName + 1924
5 boost_threads 0x000000000179875a boost::detail::win32::handle_manager::swap + 74
6 ucrtbase 0x00007ffa9dad9333 recalloc + 163
7 KERNEL32 0x00007ffa9f32257d BaseThreadInitThunk + 29
8 ntdll 0x00007ffaa01caa48 RtlUserThreadStart + 40

 

TOPICS
Crash , Desktop version , Error or problem , Export

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