• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5

Premiere Rush keeps crashing on iPad Pro

Community Beginner ,
Mar 25, 2024 Mar 25, 2024

Copy link to clipboard

Copied

Premiere Rush keeps crashing on my iPad Pro. I am not doing anything complicated or anything different from what I've been using it for over the last couple of years without issue. This issue began just a couple of weeks ago. Today alone it's crashed probably 7-10 times. I've updated my software, logged out of Adobe and logged back in, disconnected and reconnected to wifi, rebooted iPad... No other apps are open and iPad is otherwise running smoothly. Help?

Views

77

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 25, 2024 Mar 25, 2024

Copy link to clipboard

Copied

Update: I think it's been happening since I updated the app to 2.10 which was about a month ago...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 25, 2024 Mar 25, 2024

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 25, 2024 Mar 25, 2024

Copy link to clipboard

Copied

Okay, thanks. I couldn't figure out where to post to get help. I was hoping to reach out to Adobe directly but can't figure out how. I assume maybe I just need to wait for the next app update to solve the problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 25, 2024 Mar 25, 2024

Copy link to clipboard

Copied

did you try uninstalling 

restarrting your ipad

reinstall

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 27, 2024 Mar 27, 2024

Copy link to clipboard

Copied

LATEST

I was hoping to not have to do that because I think if I uninstall, the "in progress" project I am in the middle of will be lost. Right?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines