hello i have a problem, regarding a paid subscription, i have paid for a yearly, but not getting a subscription in my apple id account
if you subscribed via the app store, contact apple. if you subscribed via adobe.com, contact adobe support.
there are 3 ways to contact adobe; chat, phone and twitter:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
Log-in to your Adobe Account below. Is Premiere Rush listed there?
I should mention, Premiere Rush is included in a Premiere Pro plan and the Premium Adobe Express Plan.
Premium Adobe Express ($10/month).