Premiere Rush 'unresponcive'

Report · May 28, 2020

I just put Rush on my laptop, largely because Pro has been making me reinstall drivers every day.

But! Rush won't even let me start a project. If I try to upload clips (that worked fine in Pro, because I'm redoing a project) it freezes and says it is "unresponsive".

I just spent the afternoon updating my drivers etc, so as far as I know, everything should be up to date. I have a laptop running windows 10, with an i7 processor and 16 gb memory.

titled edited by mod

Report · Jun 03, 2020

Hi zilvmay!

Sorry about the performance issue. Could you provide more info?

Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
What type of files are you working with (codec/ format, frame rate, frame size)?
Which GPU driver is installed on our PC?

Let us know. Happy to help.

Thank you,

Kartika