Premiere Rush won't properly load on new MacBook Pro

[danielkingery]

Hi, I'm running Premiere Rush for the first time on a brand new MacBook Pro running Catalina 10.15.5. Rush will not load. A blue wheel just keeps spinning endlessly instead. Premiere Rush is up to date. I have tried multiple times. Please help!

Thank you!

[Kartika Rawat]

Hi Daniel!

We're sorry for the trouble you're having with Premiere Rush. Let us know if the suggestions mentioned here help: https://community.adobe.com/t5/premiere-rush/premiere-rush-stuck-on-load/m-p/11341173?page=1#M6145

We'll wait for the results.

Thanks,

Kartika

[jonathanj3081834]

So recently I downloaded Premiere Rush on my mac so I could continue a project I was working on my phone. I downloaded it and purchased the $10 a month fee to increase storage and such. The problem is the following:

Basically, whenever I try to open the app, I get stuck on a welcome screen with the loading beach ball cursor. Whenever I press and hold the app on the dock the message "not responding" will appear.

I try to force quit the app and reopen it but that doesn't work. I've tried clearing the cache, logging out of creative cloud, and restarting my mac. Nothing is working. Anything will help, thanks guys.

I had Mac Os Catalina and it didn't work and now it won't work on Mac Os Big Sur either.