Premiere Rush wont load

[findleyw99425177]

my Premiere Rush is stuck on blank loading screen with blue loading circle going around. I have checked my computer meets system requirements and have previoulsy used program with no problems.

[Kartika Rawat]

Hi Findleyw!

We're sorry to see that you're unable to launch Premiere Rush. Can you provide more info about the issue?

• Which OS do you have? 
• Are you trying to open a specific project or is it happening right after launching Rush?

Let us know. We're here to assist.

Thanks,

Kartika

[mmoolla]

Same issue over here as soon as I start rush. I cant open any projects.

[findleyw99425177]

I am using Windows 10 OS and yes, just happeneing right after I launch rush

[Kartika Rawat]

Hey!

Thanks for writing back. We've discussed the same topic on another thread. Please refer to this link: https://community.adobe.com/t5/premiere-rush/premiere-rush-showing-blue-circle-constantly/m-p/113172...

Let us know if the suggestions provided in the given community thread help you.

Kartika

[petergaraway]

Hello! Can you try the following:

1. Go to the Help menu in Rush to sign out
2. Quit Rush
3. Relaunch Rush, and sign in from there 

Let us know if that helps.

Thanks!

Peter 

[Лев5CC0]

Thank you! Had same issue. Sign out, relaunch, sign in - helped.