Premium

[abir342976106h0h]

hi

i I have a subscription to premium version which is not expired but I changed my phone and now my subscription is not appearing although it is not expired. What should I do?

[Kevin-Monahan · Accepted solution]

Hello @abir342976106h0h,

I read your message. I am having a similar issue with Rush, yet it is on macOS. I think it's prudent for you to seek out assisted support on this case. Chat with them here: https://helpx.adobe.com/contact.html

The chat pod is on the lower left. Choose to contact M-F 7AM to 7PM Pacific Standard Time and ask for the "video queue" once you reach a live person. Send me a message if you cannot contact them or have any trouble. Let us know if they find a solution for you. Sorry for the issue.

Thanks,

Kevin