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Problème ouverture projet

New Here ,
Sep 02, 2023 Sep 02, 2023

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Bonjour,

 

Lorsque je tente d'ouvrir un projet Rush, rien ne s'affiche, j'ai attendu plus de 30 minutes en pensant que cela devait être le temps de chargement mais rien n'apparaît comme vous pouvez le voir sur la photo suivante :

 

Alice3203516775qj_0-1693651663053.png

 

Mes autres projets s'ouvrent correctement. Je ne comprends pas pourquoi celui-ci ne s'ouvre pas.

J'ai essayé de me connecter à une connexion internet plus performante mais cela ne fonctionne toujours pas. 

 

Pouvez-vous m'aider svp ?

 

Merci

 

Alice

TOPICS
Crash , Error or problem , Freeze or hang , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Sep 06, 2023 Sep 06, 2023

Hi @Alice3203516775qj,

Thanks for the note. You say that other projects do open but this one does not. Is this a brand new project or a legacy project? What is different about this project compared to the others? Let the community know. Sorry for the problem.

 

Thanks,
Kevin

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Adobe Employee ,
Sep 06, 2023 Sep 06, 2023

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Hi @Alice3203516775qj,

Thanks for the note. You say that other projects do open but this one does not. Is this a brand new project or a legacy project? What is different about this project compared to the others? Let the community know. Sorry for the problem.

 

Thanks,
Kevin

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