Problems using Audio in Rush

[tanjam33297501]

Hallo, we tried with external Microphone and with the internal one of iPhone 7 with adobe Rush. The result was, that the voice always sounds like Micky Mouse. What is the fault?

[Kartika Rawat]

Hi Tanjam,

We're sorry for the audio issue. Could you share more info to determine the issue?

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Are you getting this issue with a specific file or project?
• What's the source of media files you're working on? 

Looking forward to your response.

Thanks,

Kartika

[tanjam33297501]

Hi, thanks for your answer:

• I use 1.5.16 (921)
• No, with every project i create
• I film the videos with my iPhone 7 and import them.
  
  Thank you,

Tanja

[Kartika Rawat]

Hi Tanja,

Is it possible for you to access your project to another device like a laptop or desktop? Also, which iOS version do you have on your mobile device?

Let me know.

Kartika

[tanjam33297501]

Hallo, I use 13.5.1 on my iphone 7.

No, I have no access on a laptop or desktop.

[Kartika Rawat]

Sorry for the delay in response, Tanja. Can you share the problematic file with us? We can check that at our end.

Thanks,

Kartika

[tanjam33297501]

Yes, it's the same Problem with every file. Can you send me your Mailadress, please? tmorimonteiro@bnn.de

Thank you!