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Hi!
I have problems running Adobe Rush on my PCs. It is HP Envy and should have enough GB for RUSH. The program stops when im editing and I have switch over to FILMORA. But I would like to be able to use Adobe Rush,
Why cant I run Adobe Rush on my HP Envy?
Best regards, Margret
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Hi Magret!
Sorry about the performance issue. We can get this checked.
Looking forward to your response.
Thanks,
Kartika
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Sorry to hear that, Margret -
Can you give us a few more details to help troubleshoot?
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Hi!
Rush stops working after few minutes. Usually after few editing operatation.
I will check the internet connection.
Does Rush require stronger PC that f.eks programs like Filmora?
Best regards,
Margret
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Hi again!
I have tried to run the program again.
What happens is the the program stops and in the upper left corner it say the adobe rush doesnt answer.
It looks like the pc loose contact with the program.
Can that be my internet connection? Does it mean the my internet is too slow?
Margret
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Hi!
Thank you for answer.
HP Envy has 16 GB Ram
64 bit
I thought that that should be enough to run Rush?
Best regards, Margret
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Thanks for the details! It could be related to internet connectivity as well.
Also, can you try resetting the preferences? https://www.youtube.com/watch?v=WvKL1Arhvl8
Let us know if that helps.
Kartika