• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Project Image on the first screen and RED exclamation mark after the click

New Here ,
Aug 13, 2022 Aug 13, 2022

Copy link to clipboard


Hi there,

I am using Premiere rush version 1.2.0 on difference devices (both are windows) at work and home. At work, premiere rush works fine where I work on my projects. But when I open premiere rush at home, it shows me all the projects at start but when I click on one of them it shows me the red screen with an exclamtion marks. I have read other members posts regarding the issue and have tried to resolve the problem but nothing helps. I understand from previous posts that RUSH is unable to connect to the cloud files but then my question is if that is the case then why all the project are presented on first screen with the first image (please see below 2 phoots) and the problem only occurs when I click on it. I need URGENT need if anyone can please help.

Thanks a bunch

SamAfter clicking it.JPGMain screen.JPG

Cloud sync , Desktop version , Error or problem , How to






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation