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Project Restart

New Here ,
Feb 25, 2022 Feb 25, 2022

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When I restart a project a day after rendering, photos are missing and the music is browned out. How to restart without a complete rebuild?

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Adobe Employee ,
Feb 28, 2022 Feb 28, 2022

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Hi burnttimber!

Sorry to hear that. Which device are you using for Rush? Which version of Premiere Rush are you using?

 

Let us know.

Thanks,

Kartika

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New Here ,
Mar 02, 2022 Mar 02, 2022

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I am using a Mac Pro 14-inch 2021 with and Appple M1Pro 16GB memory

 

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Adobe Employee ,
Mar 03, 2022 Mar 03, 2022

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Does it happen on a specific project? What's the source of the media files?

 

Kartika

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New Here ,
Mar 03, 2022 Mar 03, 2022

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Yes, it has happened on one project. In "Preferences" i chose to store on an external drive. On my other Rush project, I did not choose a location so the program stored it in icloud/Adobe/Assets/

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New Here ,
Mar 03, 2022 Mar 03, 2022

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I meant "Creative Cloud Files" instead of "iCloud".

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New Here ,
Mar 03, 2022 Mar 03, 2022

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The "Creative cloud files" contains a file that was made at the time of the video.

 

The form of the video is still present in the Project, most of the music content, many of the stills and all of the video clips content are missing. This appears to be a programing problem for the integration of the external storage and the creative cloud files. Can it be retrieved?

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Adobe Employee ,
Mar 11, 2022 Mar 11, 2022

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Sorry for the delay. Can you try running the app through Rosetta mode and see if that helps? Here's how: https://support.apple.com/en-us/HT211861

 

Let us know how it goes. 

Kartika

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New Here ,
Mar 13, 2022 Mar 13, 2022

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This appears to be an Apple M1 chip problem. I had difficulty with your suggestions so I replaced the Rush program. Its infor went from Application(Intel) to Application(Universal) which it should be to use Rosetta. I will recompile my project and see if it stores better. 

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New Here ,
Mar 07, 2022 Mar 07, 2022

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This issue is not resolved. 

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