"Create" button disabled and photos not appearing when I press the "Add Media" button

[Fatima298705272w0k]

hello! 
why is my create button suddenly greyed out and my pictures are not coming up when I press add media?

Please help!

Mod note: The title has been changed to reflect the issue.

[Kevin-Monahan]

Hello @Fatima298705272w0k,

I read your post, and I am trying to understand your problem better. You labeled this discussion that you are having trouble with the mobile version of Rush.

• May I ask about the device you are using? Is it listed on the system requirements page here: https://helpx.adobe.com/premiere-rush/system-requirements.html
• Which version of Rush are you using?

With more info, I hope the community can help you solve this exasperating problem. I apologize for the frustration you must be experiencing. The Rush community hopes to hear more details from you. We hope to help you solve this issue ASAP.

Thanks,
Kevin