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"Separate audio" is not an option for my footage

New Here ,
Mar 05, 2021 Mar 05, 2021

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Hi, 

My footage is XDCAM HD from a Sony Fs5m2. Check out this screen shot, I cannot get the "Separate audio" option to come up at all. You'll be able to see the test footage either side of my clip - with audio perfectly separated. It's driving me mad. I am willing to concede that I may be stupid and have missed something simple - but where! I also can't cross fade audio, I go to disolve, I apply the effect and... no effect whatsoever. Are these connected?Screenshot 2021-03-05 at 22.37.32.png

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Desktop version , How to

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Adobe Employee ,
Mar 09, 2021 Mar 09, 2021

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Hi there!

Sorry about the trouble. We can get this checked.

  • Which OS do you have?
  • Can you share media files with us for testing?

 

Looking forward to your response.

Thanks,

Kartika

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