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Red screen with exclamation mark

New Here ,
Mar 19, 2023 Mar 19, 2023

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I started making a editing a video on a windows device, but then i had to sync it over to a different device to keep working on it. only 2 clips from the vid downloaded, and the rest are just red screens with  a exclamation mark. how do i fix this?

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Cloud sync

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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The red screen with an exclamation mark means that the media is missing. Here's a thread with some additional information and recommendations:

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New Here ,
Mar 19, 2023 Mar 19, 2023

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i have already looked there, and tried some solutions. i posted here because i couldnt find out any other solution to the problem when looking

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Community Expert ,
Mar 19, 2023 Mar 19, 2023

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If Rush is having trouble syncing (which could be the reason your media isn't showing up), you could try the tips from this page:

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