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Rendering hangs at between 65% & 85%

Community Beginner ,
May 23, 2023 May 23, 2023

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I'm trying to stitch together several HD video clips that total 7min 59sec. I'm doing this on an iPhone 13 Pro Max 1TB with over 500GB free so it's not a space issue. I am on iOS 16.5 and rebooting has done no good. I can do this in iMovie, but I really don't like its interface and prefer Rush. Thoughts on why it would freeze every time & at different places?

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Error or problem , Export , Freeze or hang , Mobile version

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correct answers 1 Pinned Reply

Adobe Employee , May 25, 2023 May 25, 2023

Hi @TerabyteNet,

Sorry to hear about that. Are you shooting in 4K or HD? If 4K, try an HD clip. If that doesn't work, can you try deleting Media Cache from Preferences? That may help. Let us know if it does or not.

 

Thanks,
Kevin

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Adobe Employee ,
May 25, 2023 May 25, 2023

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Hi @TerabyteNet,

Sorry to hear about that. Are you shooting in 4K or HD? If 4K, try an HD clip. If that doesn't work, can you try deleting Media Cache from Preferences? That may help. Let us know if it does or not.

 

Thanks,
Kevin

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Community Beginner ,
May 26, 2023 May 26, 2023

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As I stated, HD clips.  Deleting cache didn't solve it.  What I find is much over 3-4 minutes and Rush just isn't happy.  Often it will complete the render, but not always.  iMovie, on the other hand, works like a charm 100% of the time, it's just a clunky interface.

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