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when I try to open up the project, I simply get a blank screen with the menu, after about 1 to 2 minutes I get bounced back to the Home Project List. No Error Message, No Nothing, It simply does not load. I have tried installing Rush on a fresh computer and waiting for everything to Sync over, no luck even on a new computer with everything newly setup the problem is the same. I have a project with a grey film icon which I cannot open.
I am not so much of worried about the file, We have restarted to create the video. My major worry is how to avoid this from happening again, or to have a fix. Please it seems everyone is investing time and money in Adobe Rush, maybe Adobe should invest in fixing this problem.
Concerned Adobe Create Suite User...
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Hi there!
Sorry for the trouble. Can you provide the following information?
Let us know.
Thanks,
Kartika