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Rush 'auto-crops' imported video file

New Here ,
Jun 06, 2023 Jun 06, 2023

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I'm recording tutorials (screencasts) on how to search an article database.

After importing the screencast into Rush, I learned that Rush 'cropped' the left side of the video (!)
Frustrating, when there is an essential menu to the left in my tutorial 😉

I've tried saving the original video (a screencast) in different ratios but with no avail.

 

Please - what have I done wrong?

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Desktop version , Error or problem

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correct answers 1 Pinned Reply

Adobe Employee , Jun 07, 2023 Jun 07, 2023

Hi there @Mette G.30319794kwwr,

Thanks for your post. You report that the left side of your screen recording is cropped. I can see that. I appreciate the screenshots.

 

The issue is that the sequence size and the aspect ratio of your recording does not match, so you have to take action. What I would suggest is to scale the screen recording down a bit with the Transform Tool > Scale so that the left side of it comes into view. Now, because of the aspect ratio issue, you will have "black bars" at

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Adobe Employee ,
Jun 07, 2023 Jun 07, 2023

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Hi there @Mette G.30319794kwwr,

Thanks for your post. You report that the left side of your screen recording is cropped. I can see that. I appreciate the screenshots.

 

The issue is that the sequence size and the aspect ratio of your recording does not match, so you have to take action. What I would suggest is to scale the screen recording down a bit with the Transform Tool > Scale so that the left side of it comes into view. Now, because of the aspect ratio issue, you will have "black bars" at the top and bottom of the screen. That is the nature of the beast, I'm afraid. Can you live with that limitation? In Premiere Pro, you have more options to address this by creating a custom sequence size, but in Rush, that is not possible. Sorry.

 

If the advice here does not help, please feel free to reach out for one-to-one support here. The chat pod is in the lower-right corner. Ask for the "video queue." Let us know what they say.

 

Thanks,
Kevin

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