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Rush can't see files on external USB drive

Explorer ,
Sep 11, 2022 Sep 11, 2022

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i have an external USB drive that works fine for Photoshop and Lightroom. i have my lightroom Catalong and all files on the drive.

i use windows 11 and all Adobe cloud apps are up to date.

Rush it will show the folder on the drive but none of the files or subfolders.

 

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Error or problem , How to , Import

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Explorer ,
Sep 13, 2022 Sep 13, 2022

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no one has any help to offer?

what is the tech support number?

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