Rush causes display problems with green and pink screen

[ellenm62357931]

Adobe Rush just installed on iMac 2013, running Mojave. Rush open for about 5 minutes, added a few clips to the timeline, played the video, then tried to look at the menus. Menus appeared in random places on the screen in fuzzy pink and green colors, both in Rush and in other apps when I switched away from Rush. Not ready for use.

title edited by mod

[Kartika Rawat · Accepted solution]

Hi there!

Welcome to the Rush community. The green and pink screen indicates your GPU driver is not compatible. As you're on Mac,  I'd recommend you to update your macOS. 

Let us know if it brings any change.

Thank you,

Kartika

[ellenm62357931]

OK, that's a good answer, although I can't update past Mohave yet untl I get a virtual machine in place that can run the apps I need that will not be updated. Rush will have to wait a bit.

[caroline_edits]

Hey EllenM!

So sorry for the display issue! I wonder if the solution listed in this HelpX document will fix it!

Let us know,

Caroline

[ellenm62357931]

Thank you for the suggestion. However on the Help page, it says Rush does not have rendering preferences, and I have a mac, so I cannot install the suggested driver. 

[clhdivine]

I too am having this issue, both my Mac and Rush are up to date.

Catalina version 10.15.7, Rush 1.5.34

[anniel49156325]

Yes, same here. Super frustrating. Just updated to Big Sur