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Rush constantly crashing

New Here ,
Jun 10, 2024 Jun 10, 2024

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I have the paid version of Rush on my iPhone and I am frustrated and fed up because it is constantly crashing! What in the world can be done so that this does not happen?

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correct answers 1 Pinned Reply

Adobe Employee , Jun 10, 2024 Jun 10, 2024

Hello @annie28860128nrml,

Thanks for the question. I heard you're having some crashing issues with Rush on your iPhone. Most people who are reporting this problem fix the issue by updating iOS and Rush. Can you try these things and report back? If things are not working again, please give us more information about your iPhone, which version of iOS you are using, and the media you are editing with.

 

I hope we can help you. Sorry for the frustration.

 

Take Care,
Kevin

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Adobe Employee ,
Jun 10, 2024 Jun 10, 2024

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Hello @annie28860128nrml,

Thanks for the question. I heard you're having some crashing issues with Rush on your iPhone. Most people who are reporting this problem fix the issue by updating iOS and Rush. Can you try these things and report back? If things are not working again, please give us more information about your iPhone, which version of iOS you are using, and the media you are editing with.

 

I hope we can help you. Sorry for the frustration.

 

Take Care,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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