cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
5
Upvote

Rush constantly freezing

IsabellaB82D
New Here ,
Feb 15, 2024 Feb 15, 2024

Copy link to clipboard

Copied

Pleading to the developers at Adobe to PLEASE fix Rush so it stops constantly freezing!!! This is the most basic program in the suite, yet it stops responding infinitely more than any other program.

TOPICS
Crash , Error or problem , Freeze or hang , Performance

Views

97

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Feb 16, 2024 Feb 16, 2024

Hi @IsabellaB82D,

Sorry for the issues. Please update your OS and Rush and see if you have better performance and stability. I hope it works!

 

Thanks,
Kevin

Votes

Translate

Translate
replies 3 Replies 3
latest latest Jump to latest reply
Kevin-Monahan Adobe Employee
Adobe Employee ,
Feb 16, 2024 Feb 16, 2024

Copy link to clipboard

Copied

Hi @IsabellaB82D,

Sorry for the issues. Please update your OS and Rush and see if you have better performance and stability. I hope it works!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
IsabellaB82D
New Here ,
Feb 17, 2024 Feb 17, 2024

Copy link to clipboard

Copied

In Response To Kevin-Monahan

This issue has been going for years, no updates have made a considerable difference.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Kevin-Monahan Adobe Employee
Adobe Employee ,
Feb 17, 2024 Feb 17, 2024

Copy link to clipboard

Copied

LATEST
In Response To IsabellaB82D

Sorry to hear that. Which device are you using?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Troubleshooting
Find the Premiere Rush Version Number
Troubleshoot Sync Errors
Troubleshoot Common Errors
Premiere Rush Common Questions
Manage a Premiere Rush subscription
Contact Adobe Customer Care
Knowledge Base Articles
Bugs fixed in October 2019 (version 1.2.11) release
Adobe
Known issues and limitations in Adobe Premiere Rush
Adobe
User Guide
User Guide
Adobe
Getting Started
Adobe
Tutorials
Adobe
Rush Mobile Guided Workflow
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices