• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Rush crashes when sharing on Android, Sony Experia 1ii

New Here ,
Jul 26, 2023 Jul 26, 2023

Copy link to clipboard

Copied

Rush crashes evrytime I try to share/export a video.

Android, Sony Xperia 1ii

Ideas?

//Joakim 

 

TOPICS
Crash , Error or problem , Export

Views

73

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jul 26, 2023 Jul 26, 2023

Hi joakim@rendervision.se,

Looks like your phone may not be supported: https://helpx.adobe.com/premiere-rush/system-requirements.html. Sorry about that. Is it a 4K output? Can you try an HD one? Can you test with a new project that is short and simple? Let us know.

 

Thanks,
Kevin

Votes

Translate

Translate
Adobe Employee ,
Jul 26, 2023 Jul 26, 2023

Copy link to clipboard

Copied

Hi joakim@rendervision.se,

Looks like your phone may not be supported: https://helpx.adobe.com/premiere-rush/system-requirements.html. Sorry about that. Is it a 4K output? Can you try an HD one? Can you test with a new project that is short and simple? Let us know.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 08, 2023 Aug 08, 2023

Copy link to clipboard

Copied

LATEST
Hi,

It is the same when I export in 1080p or 720p.
I have only managed to export 2 times from 5 films.
Have left the app for now.

All the best,
Joakim

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines