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Rush crashing on Export

Community Beginner ,
Apr 04, 2024 Apr 04, 2024

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This is my third go around with this same issue over the last 6 months.  Whenever I try to export a video Rush crashes and takes my phone back to its home screen.  Running iphone 13 pro, rush version 2.10, plenty of storage on my phone.  I just updated to ios vers 17.4 last night to see if there was any difference, and still a no go.  I keep asking myself why I spend more time trying to fix things with Rush than I do on the projects I have due.  Already looking for other options

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correct answers 1 Pinned Reply

Adobe Employee , Jul 09, 2024 Jul 09, 2024

Hi @ttt3869,

I saw your unanswered message. Are you still having this issue? Try changing the camera settings to "Most Compatible." That should help. Let us know if it does or not. Sorry for the hassle.

 

Thanks,
Kevin

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Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

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Hi @ttt3869,

I saw your unanswered message. Are you still having this issue? Try changing the camera settings to "Most Compatible." That should help. Let us know if it does or not. Sorry for the hassle.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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