Rush does not display raw photos in Media tab to import to project

[Amed27505181kaj2]

The photos do exist in the folder (see windows explorer window), yet when I try to import them from the media tab, no files are there to show. Please see screenshot below and advise.

Thanks,

[David30882914z2gs]

I am experiencing the same problem.  Did you ever get any guidance on this?

[Kevin-Monahan]

Hi @Amed27505181kaj2 & @David30882914z2gs ,

Thanks for the question. What is the format of these photos? I hope we can help.

Thanks, 

Kevin

[David30882914z2gs]

Hi Kevin.  Thank you for the reply.  Mine are in Raw or CR2 format.

[Kevin-Monahan · Accepted solution]

Hi @David30882914z2gs,

Those files are not supported, unfortunately: https://helpx.adobe.com/premiere-rush/help/import-footage.html

Thanks,
Kevin