• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Rush does not display raw photos in Media tab to import to project

New Here ,
Dec 09, 2022 Dec 09, 2022

Copy link to clipboard

Copied

The photos do exist in the folder (see windows explorer window), yet when I try to import them from the media tab, no files are there to show. Please see screenshot below and advise.

Thanks,

Amed27505181kaj2_0-1670595493871.png

 

TOPICS
Desktop version , Error or problem , Import , Preview

Views

107

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 14, 2023 Jul 14, 2023

Hi @David30882914z2gs,

Those files are not supported, unfortunately: https://helpx.adobe.com/premiere-rush/help/import-footage.html

 

Thanks,
Kevin

Votes

Translate

Translate
New Here ,
Jul 04, 2023 Jul 04, 2023

Copy link to clipboard

Copied

I am experiencing the same problem.  Did you ever get any guidance on this?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 10, 2023 Jul 10, 2023

Copy link to clipboard

Copied

Hi @Amed27505181kaj2 & @David30882914z2gs ,

Thanks for the question. What is the format of these photos? I hope we can help.

 

Thanks, 

Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 11, 2023 Jul 11, 2023

Copy link to clipboard

Copied

Hi Kevin.  Thank you for the reply.  Mine are in Raw or CR2 format.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 14, 2023 Jul 14, 2023

Copy link to clipboard

Copied

LATEST

Hi @David30882914z2gs,

Those files are not supported, unfortunately: https://helpx.adobe.com/premiere-rush/help/import-footage.html

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines