Rush does not download the photos from library

[Satu]

Hello, I'm having a problen as Rush does not let me dowload the photos from libary.

I restarted the computer and relaunched the program, but nothing.

In my pad and mobile the same thing, it says media import error. Unsupported media type. Photos are in jpg .

Please could anyone help, I would be very thankful.

[Guest]

Moving to the Premiere Rush from Get Started

[Satu]

Thank you so much Ged.

[Steve Grisetti]

I assume you're gathering your media as I show you in my Basic Training tutorials.

https://www.youtube.com/watch?v=wbF4J8mHcC0&t=9s

If so, where did this JPEG come from? Can you confirm that it is an 8-bit per channel RGB JPEG?

[Satu]

Thank you so much Steve for your kind interest and your time.

I'm not even able to open the photo library on my Mac. Pls see the pic, I'm not able to open -Kuvat-kirjasto- which would be Photo -Library in Finnish nor any of the other files you can see in the pic. Kind regards Satu

Rush