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Rush freezes when starting a new project

New Here ,
Jan 19, 2023 Jan 19, 2023

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A couple of days ago the program started to freeze when I start a new project. It will open a new project, but when I choose a file to begin the program says "preparing media" and is frozen. I have to do a force quit and then reopen to start building the video. I'm running on MacOS Monterey v12.6. Any help with this issue would be appreciated.

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Desktop version , Error or problem , Freeze or hang

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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There are some troubleshooting tips for Premiere Pro (as opposed to Rush), but you could see if any of them help--especially reinstalling Premiere Rush:

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New Here ,
Jan 24, 2023 Jan 24, 2023

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This is also now occurring for me, and I am an avid user of Rush. Can open the program, but if i click on create a new project (or file/create project) it freezes then program closes.  

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