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Rush iPad App Crashes

Community Beginner ,
Jul 02, 2023 Jul 02, 2023

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I'm trying to render a video and the app crashes every time. My iPad Pro has the latest update and app is up to date. What should I do?

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correct answers 1 Pinned Reply

Adobe Employee , Jul 10, 2023 Jul 10, 2023

Hi @KWPRConsulting,

Thanks for the message. You say that your iPad and the clips that you are using worked in the past. What has changed with the iPad and version of Rush since it last worked?

 

Thanks,
Kevin

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Adobe Employee ,
Jul 04, 2023 Jul 04, 2023

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Hi, we’re sorry about this. Can you let us know more about what’s happening? Are there any specific error codes or messages?

Let us know, we’re here to help!

`

Thanks.

Kartika

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Community Beginner ,
Jul 05, 2023 Jul 05, 2023

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There's nothing more to include. It just closes. No code. No warning. It just closes. The video was 14-17 minutes long. But, I've rendered longer movies. My app and iPad both have the most up to date software 

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Adobe Employee ,
Jul 10, 2023 Jul 10, 2023

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Hi @KWPRConsulting,

Thanks for the message. You say that your iPad and the clips that you are using worked in the past. What has changed with the iPad and version of Rush since it last worked?

 

Thanks,
Kevin

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