Rush iphone

[vedran_2650]

Is not works. Why?

[Kartika Rawat]

Hi vedran_2650!

Sorry about the issue. Which mobile device are you using? Does it happen while opening a project?

Let us know. 

Thanks,
KR

[Kevin-Monahan]

Hi @vedran_2650,

Try swtiching your camera settings for spatial audio to "off." Do the new files work? Let us know.

Thanks,
Kevin

[vedran_2650]

I have iOS, iPhone 16. When I open the app, only what I sent pops up. I can't even create a new project. I can select images and photos, but I can't add a project.

surround sound it's ok now and nothing. 

Thank you!

[Kevin-Monahan]

Have you tried reinstalling from the App store?

Cheers,
Kevin

[vedran_2650]

Yes, 2x. 

[Kevin-Monahan]

Hi,

Kindly contact us: https://helpx.adobe.com/contact.html. Ask for the video queue once a live agent is connected.

Thanks,
Kevin