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Rush is super slow and freezes constantly. (video)

Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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https://www.youtube.com/watch?v=aP5POX3CY14

 

Whenever I try editing, my CPU goes to 100% and i have to wait 2-5 seconds for a response. Please help!!!

TOPICS
Crash , Desktop version , Error or problem , Freeze or hang , Hardware or GPU , How to , Performance

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correct answers 2 Correct answers

Adobe Employee , Jun 23, 2021 Jun 23, 2021

Hi, @defaultysm9et72px63 Thanks for writing in and providing the screen recording. 

 

I have a few questions and some suggestions.

 

Question:

  1. What type of media are you editing with (what's the source), and what's the resolution?  
  2. Is this new behavior, or did the performance issues occur in previous versions? 
  3. Where is your media stored? Internal/External SSD or disk? 

 

Things to try:

  • Reset preferences and plug-in cache 
    •  Hold down Shift+Alt while Rush is launching. 
  • Clear your data cach
...

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Community Beginner , Jun 23, 2021 Jun 23, 2021

YOU FIXED MY PROBLEM

 

-------

 

Thank you for responding!

 

I use OBS and normally record 1920x1080 60fps h.264 .mp4

 

 

I tried it on the first version and it still persisted.

(i used premiere pro and the problem went away, but i love rush too much)

 

I have an internal SSD

 

 

When I lowered Quality, it got a little smoother

 

wait synced???

 

Should I get an external to make it go faster?

 

 

 

-----

WAIT SYNCED????

 

 

ALL I HAD TO DO WAS SYNC IT???

 

6 MONTHS OF THIS AND ALL I HAD TO DO WAS SYNC IT.

 

 

ANYONE WHO HAS TH

...

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Adobe Employee ,
Jun 23, 2021 Jun 23, 2021

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Hi, @defaultysm9et72px63 Thanks for writing in and providing the screen recording. 

 

I have a few questions and some suggestions.

 

Question:

  1. What type of media are you editing with (what's the source), and what's the resolution?  
  2. Is this new behavior, or did the performance issues occur in previous versions? 
  3. Where is your media stored? Internal/External SSD or disk? 

 

Things to try:

  • Reset preferences and plug-in cache 
    •  Hold down Shift+Alt while Rush is launching. 
  • Clear your data cache 
    • Launch Rush > Click on Edit > Preferences > Manage Cache > Click on Delete All cache files 
  • Update GPU driver 
  • Render your sequence
    • From within a project, go to the Sequence menu and select "Prepare for Playback."
  • Try to lower the quality of playback.
    • Under the monitor, click on the more options menu > Select, Preview Quality > Set Preview Quality to Low or Medium. 
  • If you create a synced project, you can edit using the proxies files. To do this, go to the View menu, select Use Optimized Clips.

 

If those suggestions do not help performance, please let me know, and we can dive deeper.

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Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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YOU FIXED MY PROBLEM

 

-------

 

Thank you for responding!

 

I use OBS and normally record 1920x1080 60fps h.264 .mp4

 

 

I tried it on the first version and it still persisted.

(i used premiere pro and the problem went away, but i love rush too much)

 

I have an internal SSD

 

 

When I lowered Quality, it got a little smoother

 

wait synced???

 

Should I get an external to make it go faster?

 

 

 

-----

WAIT SYNCED????

 

 

ALL I HAD TO DO WAS SYNC IT???

 

6 MONTHS OF THIS AND ALL I HAD TO DO WAS SYNC IT.

 

 

ANYONE WHO HAS THIS PROBLEM THIS IS THE ISSUE.

 

Your files are too big for rush to handle, but when synced it uses proxys, significantly smaller files which is so much easier for rush to use.

 

WOW. HOLY  MOLY.

 

BEFORE SYNCING

https://www.youtube.com/watch?v=Jy0iZMHburQ

 

 

 

AFTER

https://www.youtube.com/watch?v=9HKRgyrXP-c

 

 

 

its not too noticeable but i notice it.

 

you have saved me. you are my savior. i thank you so much, if i could hug you, i would.

 

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Community Beginner ,
Jun 23, 2021 Jun 23, 2021

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HOW TO SYNC

https://www.youtube.com/watch?v=STy5HqSnsQY

 

(it speeds up litterally everything because it uses proxies, smaller files)

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Adobe Employee ,
Jun 24, 2021 Jun 24, 2021

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Thank you for the update @defaultysm9et72px63  and for sharing these videos. I'm happy it worked well for you. 

 

Happy editing!  

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New Here ,
Aug 09, 2022 Aug 09, 2022

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Oh thats awesome, just turn on sync and... umm... its a premium feature -_-
So unless i pay for premium i have to wait couple of minutes every time i add, remove or edit anything in a project.

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