• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Rush No Longer Seeing Photoshop Files in Media Browser

New Here ,
Feb 15, 2023 Feb 15, 2023

Copy link to clipboard

Copied

Hiya, Adobe!

I kept thinking this glitch I've had since the most recent update last weekend would be fixed, but I'm now on day five of not being able to see Photoshop files when I try to bring them into Rush with the media browser. The files are still there, but Rush just isn't seeing them. I know that often your updates work only with Apple for a few days, but usually you have the PC fix pretty quickly. This is profoundly affecting my workflow, so I need to know that you are aware of the problem and fixing it. 

Thanks for your help!

TOPICS
Desktop version , Error or problem , Performance

Views

110

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 21, 2023 Feb 21, 2023

Copy link to clipboard

Copied

LATEST

(Hi, fellow user here, so I'm not Adobe employee. These are user-to-user forums, but sometimes Adobe employees might respond.)

 

You might see if you have a syncing issue. Here's more info:

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines