Rush No Longer Seeing Photoshop Files in Media Browser

Report · Feb 15, 2023

Hiya, Adobe!

I kept thinking this glitch I've had since the most recent update last weekend would be fixed, but I'm now on day five of not being able to see Photoshop files when I try to bring them into Rush with the media browser. The files are still there, but Rush just isn't seeing them. I know that often your updates work only with Apple for a few days, but usually you have the PC fix pretty quickly. This is profoundly affecting my workflow, so I need to know that you are aware of the problem and fixing it.

Thanks for your help!

Report · Feb 21, 2023

(Hi, fellow user here, so I'm not Adobe employee. These are user-to-user forums, but sometimes Adobe employees might respond.)

You might see if you have a syncing issue. Here's more info:

Troubleshoot sync errors