Rush not loading projects on Win 10

Report · Aug 14, 2020

Just signed up for rush.
Can see projects but when I click on one nothing happens.
Have uninstalled, reinstalled, rebooted. Set use as administrator.
Really frustrating. Wasted all afternoon on this. Seemed like a great app for cross platform compatability but now I am furious.
Can't find any way to get support form Adobe other than here.
Will give it a day.

Otherwise there are loads of other apps I was trying out there... maybe they actually work!

Report · Aug 17, 2020

Hi Alistair!

So sorry for the frustrating experience. Please provide more information.

Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
Could you share your system specs (OS, CPU, RAM, GPU)?
Would you mind sharing a small screen recording of the issue? This will give us an idea.

Let us know. Happy to assist.

Thanks,

Kartika