• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Rush on Mac

Community Beginner ,
Apr 14, 2021 Apr 14, 2021

Copy link to clipboard

Copied

Downloaded Rush and tried opening but the opening page just a a circle going around and the new project button is greyed out. 

TOPICS
Freeze or hang

Views

157

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

Copy link to clipboard

Copied

@francisco rb5470484 

 

Can you give these specific steps a try?

  1. Launch Rush, go to the Help menu > Select Sign out
  2. Quit Rush
  3. Relaunch Rush, and sign in from there 

 

If this does not help please let me know. It would be helpful to get a screengrab or recording of this issue if possible. 

 

Thanks!

 

Peter

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 15, 2021 Apr 15, 2021

Copy link to clipboard

Copied

LATEST
Hello
Fix recommended did not work. Here is screen shot of the my project
screen. I have no projects since I just installed. On the middle there is a
blue circle going round and round.
[image: Screen Shot 2021-04-15 at 7.59.32 AM.png]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines