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Rush on Mac

Community Beginner ,
Apr 14, 2021 Apr 14, 2021

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Downloaded Rush and tried opening but the opening page just a a circle going around and the new project button is greyed out. 

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Freeze or hang

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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@francisco rb5470484 

 

Can you give these specific steps a try?

  1. Launch Rush, go to the Help menu > Select Sign out
  2. Quit Rush
  3. Relaunch Rush, and sign in from there 

 

If this does not help please let me know. It would be helpful to get a screengrab or recording of this issue if possible. 

 

Thanks!

 

Peter

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Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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LATEST
Hello
Fix recommended did not work. Here is screen shot of the my project
screen. I have no projects since I just installed. On the middle there is a
blue circle going round and round.
[image: Screen Shot 2021-04-15 at 7.59.32 AM.png]

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