Rush project keeps crashing when opening

[Natascha28550059e1wr]

I just wanted to edit the text in my project and Rush keeps on crashing when opening the project. Please help! 

[Myra Ferguson]

You might check that your device is supported:

• Adobe Premiere Rush system requirements

[Bill29079804duyv]

lol ok 

[Myra Ferguson]

There are also some recommendations for fixing Premiere Pro (as opposed to Premiere Rush) crashes. You could see if any of these might help:

• How to fix Premiere Pro crash issues

[Bill29079804duyv]

You do know that's a completely different program. Is this adobes excuse for technical support? 

[Myra Ferguson]

Hi Bill,

You know that this isn't Adobe's technical support, right? This is a user-to-user forum where sometimes an Adobe employee might reply. Adobe employees have the Adobe logo over their profile pic and their status shows that they're an Adobe employee.

I am not an Adobe employee. I'm a fellow Rush user volunteering my time to help.

If you'd like to reach out to Adobe Support, try this link:

• https://helpx.adobe.com/contact.html

The reason I posted the info for Premiere Pro troubleshooting is because GPU driver issues can affect digital video applications--whether they are Premiere Rush or Premiere Pro.

Using the latest version and/or resetting preferences also helps for any Creative Cloud application--not just the digital video apps.

I hope that helps.