Help! I cannot access any of my work, my phone memory is NOT full, and neither is my RAM. I cannot access any of the editing I have done and can not get any further work done. I've encountered this issue before but only when dealing with low memory and trying to create a video that was too long. I'm dealing with about 9 minutes of footage which I have had no issue doing (other than slow loading) before the recent update. I don't want to lose all of that work and I am paying for inconvenience at this point!
Hi! Sorry Rush is not performing well. Can you please share a few more details to help us understand the issue better?
Can you please describe when Rush is crashing (when launching the applicate or when opening a project)?
Are there any errors?
What Rush Version?
What OS Version?
Thanks Peter! I did get the application functioning again by updating my cloud and uninstalling and reinstalling the application. I also enrolled in the beta and the speed function is phenomenal and actually fixes another bug where audio misaligned when is was imported. I am using the most recent version of rush and when it crashes, it crashes on starting the application, and very rarely on loading a project. However, it usually only starts crashing on starting the application after I start a project with too much footage at once. I am working on an Android Samsung galaxy 9, which runs Oreo from what I understand. Hopefully that helps you! Let me know if you need anything else to help prevent the bug.