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Rush still CRASHING!

Community Beginner ,
Feb 10, 2024 Feb 10, 2024

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Folks,

 

Two days ago, I had this crashing problem (Rush closes and goes back to the iPhone main screen) and updated Rush and my iPhone iOS. For 12 hours Rush appeared to be fixed, as it wasn't crashing while editing.  But now, it crashes when I try to export edited video to the phone.  I've had to download a third party editor now to get my videos done.

 

im on the latest iOS and Rush versions on an iPhone 13.

 

help!

lynn

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Crash , Export

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correct answers 1 Pinned Reply

Adobe Employee , Feb 10, 2024 Feb 10, 2024

Hi @Lynn23629871ul7h,

I read about your case. Can you test the workflow with a brand new project? Does the same thing happen? Let us know. I apologize for the frustration.

 

Thanks,
Kevin

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Adobe Employee ,
Feb 10, 2024 Feb 10, 2024

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Hi @Lynn23629871ul7h,

I read about your case. Can you test the workflow with a brand new project? Does the same thing happen? Let us know. I apologize for the frustration.

 

Thanks,
Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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