• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Rush “Unable to Open Project”

New Here ,
Mar 21, 2023 Mar 21, 2023

Copy link to clipboard

Copied

I just spent 2 hours editing on my Iphone. I went the Home Screen to save my work before quitting the app. Not able to get back into the project. 
- I see a preview of the first photo in the edit

- I've opened the synced version on my Mac, it opens and has no files at all. As if it were a new project

 

HELP !

TOPICS
Cloud sync , Crash , Error or problem , Freeze or hang , Mobile version , Performance

Views

92

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 22, 2023 Mar 22, 2023

Copy link to clipboard

Copied

Do you have the paid version of Premiere Rush? The Starter plan (free version) doesn't include syncing.

 

If you have the paid version, then try the recommendations from this page:

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 23, 2023 Mar 23, 2023

Copy link to clipboard

Copied

LATEST
Yes I have the paid version. My issue is not that it does not sync… My
issue is that I can’t open the project. PFA screenshot.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines