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Rush won't export on my phone

New Here ,
May 08, 2024 May 08, 2024

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I have used rush for ages with no problem apart from occasional crashes but the last couple days I've been trying to export videos and it just says exporting but never gets above 10%, it doesn't crash or stop loading it still says exporting just never gets past 8-10% I wondered if it was storage or cashe but nothing else is open on my phone and I have plenty of storage and tried all the usual restarting, opening different projects etc.

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Export , Mobile version

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correct answers 1 Pinned Reply

Adobe Employee , May 09, 2024 May 09, 2024

Hi @bethanyc11703760,

May we have more info about the device/computer and the media you are editing with? How long is the timeline? How much space is available? I hope we can help you!

 

Thanks,
Kevin

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Adobe Employee ,
May 09, 2024 May 09, 2024

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Hi @bethanyc11703760,

May we have more info about the device/computer and the media you are editing with? How long is the timeline? How much space is available? I hope we can help you!

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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