Software keep freezing and not responding when I try to share and render videos

[default53bwc7mq2ezt]

Can anyone help with fixing the 'share and render' option. Everytime I click the button the whole programme freezes and I have to forxe an exit. It's been doing this for several days and is causing a huge backlog problem. 

[VolkerB832]

I have the exact same problem and could not resolve it by myself.

How to produce the error:

1. Open new project

2. Select media

3. Cut & export

4. Problem: Rendering never starts, application either freezes or just keeps waiting befor rendering

5. Computer completely freezes when I kill the task with the taskmanager (only power button helps)

What I tried to resolve the problem (no success):

- Create a new project and start all over

- Change the product version from 58 to 54

- Repair feature of mirosoft windows

- Uninstall and install all creative cloud applications

- Restart computer

My system:

Alienware m15 laptop running windows with Nvidia 2070 Max-Q, 10 core processor and 32gb of ram

[default53bwc7mq2ezt]

Thank you for your reply. That's really helpful advice. It seems to have decided to work now, but if it fails again in future I'll try what you've suggested.