Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

Sound change during rendering??

New Here ,
Nov 30, 2023 Nov 30, 2023

Video was perfect before export. Added background audio with ducking. When the video was shared/rendered, some of the audio was no longer ducked and overpowered the voice. What the heck? There are limited settings in Rush to even try to address the issue.

TOPICS
Error or problem , Export
168
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 08, 2023 Dec 08, 2023

Hi Universal Divinity!

Sorry about the issue. What's the source of the media files that you're editing? Have you tried exporting it through other presets? Also, let us know the device that you're using.

 

Thanks,

Kartika

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 03, 2024 Jan 03, 2024

Video was recorded on my iphone. I had to download it from imazing app to get it onto my dektop. At the time it was not syncing to icloud for me to access on my desktop. Since then I have increased my icloud storage so I can download more easily to my desktop. I believe the files are mp4.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 25, 2024 Jan 25, 2024
LATEST

Sorry for the late reply. Does it happen with a specific video? If so, can you share with us to test? https://adobe.ly/47NpOVZ


^KR

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines