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STILL NO SOLUTION - Videos being washed out when imported

New Here ,
May 23, 2022 May 23, 2022

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I am seeing several posts on this with no solution. Videos imported into Rush are automatically over-exposed and washed out. There is no way to restore the original video when editing. I work on a Mac and it may just be a Mac issue, but this is a problem that causes myself and others to not use this app at all.

 

ADOBE SUPPORT - PLEASE address this issue or give a status update! I am seeing posts from 2019 about this being an issue with no fix. This is a huge problem.

 

**A few said that putting a graphic overlay across the whole video and moving it out of frame fixed it. Did not work for me. 

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Desktop version , Error or problem , Import

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Adobe Employee ,
May 23, 2022 May 23, 2022

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Hi annelise, are you using HDR footage by chance? If you're on an iPhone, you can go to the Settings app, go to Camera, and disable HDR recording from there. That should prevent future videos from importing strangely into Rush. Let us know if this doesn't work! 

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