Stretched and Distorted Vertical Videos in Premiere Rush on Phone

[fionak40117779]

So I've been using Premiere Rush (MOBILE) version for a few years now to edit my short form content before positing it on multiple different platforms, and recently have been running into more and more occurrences of stretched video clips while importing a video clip to edit? 

I've included a photo below of the dilemma I'm running into, and haven't seen any forum discussions on how to handle it regarding the mobile phone edition, so asking for any and all help please n thanks!

(doesn't happen with every video clip either, just a random few?? You can see in the below photos what it's supposed to look like vertical, and what it looks like in the edit (stretched))

[Kevin-Monahan]

Hi @fionak40117779,

Which device are you using? Did you shoot the video on the same device? Let us know.

Thanks,

Kevin

[fionak40117779]

Thanks for the quick response Kevin!

Yes, I used the same device as I did while recording - for most clips, importing into premiere is fine but I'm not sure why on certain ones (like in this case scenario) a random one just won't stick with premiere rush. Like ive tried deleting that project and starting a new one to see if just the project was the issue multiple times, and I've deleted other Rush projects/ edits concerned that maybe I just had too many saved on there, and I always make sure to close as many other apps as possible so as to not overheat the phone - this time I even tried turning my phone off and on (apple strategy lol) to no avail. I do not know why the issue still persists

[fionak40117779]

Adding - I have also tried duplicating the video on my phone, or trimming it and saving a "new" video to then import onto Rush on the mobile app and it's still stretching the newly created clip

[Kevin-Monahan]

Hey @fionak40117779,

Are you using Cinema mode or some other unusual setting with the iPhone? Can you shoot a clip that is not in this mode and see what happens? Let us know. Feel free, also, to upload a sample file for us to inspect.

Thanks,
Kevin