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Stuck at "Your Projects" screen and won't let me Create New Project

New Here ,
Sep 09, 2020 Sep 09, 2020

Please Help!

I've been stuck at the "Your Projects" screen and it won't let me Create New Project. I have uninstalled and reinstalled, as well as tried to install an older version. 

Any fixes? I have a project due very soon and would love a quick fix!

Cheers

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Freeze or hang
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Adobe Employee ,
Sep 11, 2020 Sep 11, 2020
LATEST

Hi Hamza!

We're sorry for the issue. We would need more information to diagnose the issue.

  • Which device are you using?
  • Could you share a screenshot that exhibits the issue?
  • Are you able to access your existing projects?

 

Looking forward to your response.

 

Thanks,

Kartika

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