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Super glitchy

New Here ,
Nov 12, 2023 Nov 12, 2023

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Was working on a video all week and when I went to render it it said it couldn't complete. Now lots of my projects including this one have disappeared! So glitchy I think I'm going to have to look for an alternative software as can't afford to keep losing this much work!

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Error or problem

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correct answers 1 Pinned Reply

Adobe Employee , Nov 12, 2023 Nov 12, 2023

Hi @rebecca3355577193m4,

I read about your hardships. Sounds rather strange. Can you tell us more info about your computer or device? What kind of media is it? Did you shoot it on a mobile phone. I hope we can help you.

 

Thanks,
Kevin

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Adobe Employee ,
Nov 12, 2023 Nov 12, 2023

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Hi @rebecca3355577193m4,

I read about your hardships. Sounds rather strange. Can you tell us more info about your computer or device? What kind of media is it? Did you shoot it on a mobile phone. I hope we can help you.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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